Sign-up process thoda confusing tha but telephonic support theek tha
Sach kahoon toh, jab maine WFHI ka software try kiya, sign-up aur onboarding mein kaafi problems aayi thi. Pehle toh payment process samajhna mushkil tha, invoices clear nahi dikh rahe the, jis wajah se main kaafi uljhan mein thi. Jo training diye gaye they, usme kuch steps toh achhe the, lekin jab main dialer use kar rahi thi, toh calls drop ho gayi aur database synchronize nahi hua thik se. Lekin ek achhi baat yeh thi ki support team ne help karne ki koshish ki, voice pe thoda patience dikhaya gaya jo appreciate karungi. Automatic updates se bhi kafi changes hue, par woh bhi har baar problem create karte hain. Overall experience theek tha par main expect karti thi ki sales aur pre-purchase steps better handle hote. Ab aage chal ke yeh sab thoda improve hona chahiye, warna busy workflows ke liye time waste ho jaata hai, mujhe laga ki yeh cheezein zyada dhyan se honi chahiye thi.