Sign-up process mein bahut confusion tha
Main apne liye sahi software dhundh rahi thi, lekin sabse bada problem mera yeh hua ki sales page par jo cheezein expect kar rahi thi, wo easily accessible nahi thi. Training aur onboarding ke baare mein required information dhoondhne mein kaafi waqt gaya. Dialer aur database features ke baare mein specifically kuch clear direction nahi mili, jisse mujhe lagta tha ki yeh mere kaam ke liye compatible honge. Payment process aur invoice details bhi mujhe step-by-step samajh nahi aaye, jiske kaaran main kaafi frustrate hui. Mujhe lagta tha ki thoda better clarity milni chahiye thi sign-up ke waqt taaki main confidently purchase kar sakti. Telephonic support ne thodi madad ki par jab itni basic information easily nahi mili, toh confidence build karna mushkil tha.