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WFHI review

Sign-up process kaafi halka false start tha

3 out of 53 of 5Verified customerSales and pre-purchase

Sign-up process kaafi halka false start tha

Main sales aur pre-purchase ke liye software samajhne ki koshish kar raha tha. Jo software tha, uski training thodi minimal thi, matlab kuch cheezein mujhe khud se samajhni padi. Jo database feature hai, wo acha tha; usme contacts store karna thoda straightforward tha. Par call karne ka dialer thoda ajeeb behave karta tha kabhi kabhi, toh mujhe khud troubleshoot karna pada. Sign-up process me bhi thoda confusion hua, kyunki multiple steps clear nahi the initially. Invoice aur payment process relatively theek tha, koi badi dikkat nahi aayi. Support team bhi thodi der se response deti thi kabhi kabhi, isliye help lene ke liye mujhe thoda wait karna pada. Training sessions me proactive tips kam diye gaye the, mujhe jyada self-explore karna pada apne aap. Overall, mujhe lagta hai ki software acha hai lekin thoda better onboarding aur support honi chahiye thi toh zyada confidence milta.

Swapnil SardesaiWest Bengal, IndiaExperience: Published:
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