Sign-up process completed with some back and forth
I signed up for the WFHI software with an intention to try the dialer for a week and see how it fits. The onboarding had a couple of repeats, especially when setting up the calling tools that I felt could have been smoother. Sometimes, I had to wait longer than expected for confirmation messages or updates during the initial setup. On the plus side, the automatic updates worked well and felt seamless throughout the week of use. Also, the training sessions covered most of the basics but I still found myself figuring out some database features independently. Overall, it was a mix of easy and slightly cumbersome moments. I would say the software is promising but the process could get faster with fewer repetitive prompts. Still, the telephonic support was reachable though they too repeated some points before resolving my queries. This experience leaves me with a fair impression; I am not too excited but not discouraged either, so I think I will continue trying to see whether it really suits my remote workflow needs.