Sign-up mess was the worst part
I was so excited to get started but things just went downhill quickly after sign-up. The invoicing kept getting stuck and payments weren’t going through properly, which was super frustrating because I needed to start using the software for managing calls right away. When I tried to reach support, the telephonic support line was either busy or I got disconnected multiple times. I found the dialer crashed randomly and the automatic updates seemed to break more than fix. Honestly, I felt stuck at almost every step of onboarding and there was no clear guidance anywhere. I wasted hours trying to figure out what to do next with no success. Honestly, it felt like the software didn’t work at all for me, and I ended up giving up before really getting anywhere.