Sign-up mein zyada time laga, thoda better expectation rakhti thi
Mujhe laga tha purchase karne ke baad process fast hoga, par sign-up mein itni der ho gayi ki main thoda bore ho gayi thi. Ek pal aisa laga ki main baar-baar same information bhar rahi hoon, jaise ki koi naya form open kar diya gaya ho jab ki wohi details already di thi. Payment setup thoda surprisingly complicated tha, mujhe samajh nahi aaya ki exactly kis stage pe invoice generate hogi, aur iske baad kya process follow karna hai. Kya bataoon, jo maine expect kiya tha ki sab kuch ek dum seamless hoga, par actual mein thoda effort laga itna der tak wait karne mein. Software ke baaki tools samajhne mein thoda clear guidance mil sakta tha, dialer aur database features ke baare mein zyada info post-purchase nahi mili thi. Support team thodi available lagi par kisi ek point pe unka reply late mila. Training aur onboarding ka experience utna accha nahi tha jitna socha tha. Mujhe lagta hai ki agar process thoda simple aur fast hota toh accha lagta. Overall, main ready nahi thi itna time aur effort invest karne ke liye itni der ke liye without clear instructions.