5 out of 55 of 5Unverified experienceSales and pre-purchase
Sign-up experience was smooth but invoicing could be clearer
Before buying the software I expected sign-up and payment to be straightforward, and for the most part, it was. The sign-up process was quick and the onboarding felt tailored to what I needed. However, the invoicing part wasn't as clear as I hoped; there were some line items that didn’t quite match up with the explanations I read beforehand. That said, the support team was patient enough to clarify the invoice details when I asked. So while the ordering side matched my expectations well, I would suggest making the billing language a bit more transparent to prevent confusion in the future.