Shayad phir se nahi karungi, expectations aur reality alag thi
Jab maine WFHI ke software aur training ki taraf dekha tha, mujhe laga tha ki onboarding process aur sales team mujhe bahut clearly batayenge ki kaise sab kuch work karega. Lekin reality thodi alag nikli. Sales ke dauraan jo queries maine poochi, unka jawab poora confidence ke saath nahi mila. Onboarding ke steps bhi mujhe thode confusing lage, aur training sessions mein jo tools aur dialer bataye gaye, unka practical use samajhne mein time laga. Chaunki main expect kar rahi thi ki sab kuch effortless hoga aur main turant use kar paungi. Support ka response acha tha, lekin initial phase mein mujhe clarity ki zarurat thi jo thodi missing thi. Sign-up aur payment process surprisingly smooth tha, aur invoicing transparently manage hui, ye main appreciate karti hoon. Lekin pura experience mila julta tha, jahan mujhe thodi zyada guidance aur transparency chahiye thi. Overall, agar poora experience mera pehla touchpoint hota toh shayad main dubara yeh try nahi karti kyunki wo confidence feel nahi hua jo main expect kar rahi thi.