shayad dobara nahi karungi, support thoda weak tha
Mujhe laga tha support thoda zyada helpful hoga, par jahan tak meri baat hai woh itna achha experience nahi tha. Calls pe bahut der lagti thi aur jawab dene wale bhi daakhila paper padke jawaab dete lagte the, jis se confidence kam ho gaya tha ki mujhe sahi help mil rahi hai. Training session mein software ke kuch basic features theek se explain nahi kiye gaye, toh kaafi confusion hui. Billing questions ke liye bhi transfer karte karte time waste ho gaya aur clarity bhi kam thi. Haan, software ka interface theek tha aur automatic updates achhi tarah chal rahi thi, par customer support ke bina ye sab zyada madadgar nahi lagta. Aise halat mein, main dobara purchase karne ko itni hesitate karungi, chhota refund option ya thoda better communication ho toh shayad behtar hota.