shayad dobara nahi karunga, support mila nahi jaisa zaroorat thi
Maine WFHI ki support service ko kaafi baar try kiya lekin jo mujhe chahiye tha wo bilkul nahi mila. Call karne par support staff se baat karne mein bahut habangiya thi—kabhie toh unka system busy dikhata tha, kabhie bhi mujhe turant madad nahi mili. Mujhe lagta hai ki training materials aur onboarding mein bhi jo information di gayi, wo mere liye samajhna mushkil tha aur sahi tarike se demonstrate nahi hui. Invoice aur payment process mein bhi confusion thi, baar-baar check karna padta tha. Software ki taraf se jo automatic updates aa rahe hain, unne koi fayda nahi diya mere kaam mein. Database feature ko samajhna bade time se mushkil tha. Dialer tools lagatar crash karte rahe, jo mera patience test karta raha. Overall experience se main yeh kahunga ki agar mujhe dobara se kisi ko recommend karna hota toh shayad main ye service dobara nahi laata, kyunki support aur communication ki kami ne kaam ko bahut mushkil bana diya tha, jo main apne dincharya mein chahunga nahi dohraun.