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WFHI review

Shayad agle baar bina help ke try na karun

2 out of 52 of 5Verified customerSales and pre-purchase

Shayad agle baar bina help ke try na karun

Maine sales se contact kiya aur mujhe kafi bataana pada apne requirements ke baare mein, lekin jab mujhe onboarding process ke liye guidance chahiye thi, toh wo itne clear nahi the. Jo kitni help mili woh theek-thaak thi, par baar-baar dobara clarify karna padta tha kuch cheezein. Mujhe laga yeh thoda frustrating hai, kyunki main chaos free shuruat chah raha tha software ke saath. Unka onboarding documentation bhi itna detailed nahi lag raha tha, jis wajah se mujhe lagta hai ki main agle baar shayad fir se help mangne ki zarurat padegi. Jo sales aur pre-purchase discussion tha, usmein mujhe lagta tha ki thoda zyada proactive approach honi chahiye thi, jisse main zyada quickly decide kar pata. Par main ye bhi maanunga ki unki basic information sahi tha aur billing process clear tha. Lekin poore sales aur pre-purchase experience ke baad, main yeh nahi kahunga ki main bina kisi help ke agle baar khud se sab manage kar paunga. Yeh process thoda zyada user-friendly ho sakta hai taaki naye users ko zyada support ki zarurat na pade.

Chaitanya MohanMadhya Pradesh, IndiaExperience: Published:
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