2 out of 52 of 5Verified purchaseSupport and communication
shaayad dobara support ke liye call karungi, par itna impressed nahi
Jab bhi mujhe software mein koi musibat aayi, maine support ko call kiya, aur wahi usual response mila jo expect karti thi. Thoda thanda aur formal lagta tha sab, koi zyada extra help ya samajh nahin di gayi. Main unsure hoon ki main future mein dobara support ke liye call karungi ya nahi, kyunki unki madad toh mili, par mujhe wo personal touch ya jaldi samajhne ka feel nahin aaya. Training aur onboarding mein kuch ache elements zarur the, par daily support mein thodi thakaan lagti hai. Ye bhi kah sakti hoon ki unka phone support bilkul bekaar nahi tha, bas zyada khush karne wala bhi nahi tha. Agar main waapas usage karungi toh shayad apni taraf se jyada independent rahungi aur kam support pe bharosa karungi.