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WFHI review

Setup zyada static hai, ongoing support kam hai

2 out of 52 of 5Verified purchaseTraining and onboarding

Setup zyada static hai, ongoing support kam hai

Honestly, main kahaungi ki setup kaafi ek baar ka kam tha jo fast complete ho gaya. Training sessions mein bhi straightforward guidance mili thi initial configuration ke liye. Lekin uske baad se, ongoing guidance ya koi continuous support limited tha. Mujhe laga tha ki main jab bhi dialer ya calling tools ko use karungi, toh regular updates aur training milti rahegi, lekin waisa nahin hua. Database integration mein bhi problem ayi, par support team response slow tha jo disappointment tha. Payment process simple tha, invoices clear aaye, par uske baad ka jo workflow improvement tha, woh itna smooth nahi chala jitna expect karti thi. Overall, setup thoda weighty tha initial phase mein, par frequent or ongoing support ki kami ne use karna thoda challenging bana diya. Bas yehi main apni dost ko samjhaungi agar woh poochegi toh, ki pehle ek baar me setup samajh lena, par phir support expectations thode kam rakhna chahiye.

Varsha ShahDelhi, IndiaExperience: Published:
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