1 out of 51 of 5Unverified experienceSupport and communication
Setup zyada one-time tha, continual support kam mila
Mujhe laga training thodi engaging hogi, par yeh jyadatar ek baar complete hone wali thi jisme basics samjhaaye gaye. Par jab maine dialer aur calling tools ko use karna start kiya, toh regular support kaafi limited mila. Jo bhi queries maine poochi, unka jawab ya toh automated tha ya fir delay ho jata tha. Billing process smooth thi lekin onboarding mein jo help mili, woh limited thi aur ongoing assistance ki kami thodi disappointing thi. Agar koi naya hai, toh shayad yeh product unke liye kam useful rahega jinko baar baar help chahiye hoti hai setup ke baad. Yeh zyadatar self-service ki tarah tha.