4 out of 54 of 5Unverified experienceTraining and onboarding
setup zyada one-time tha, baki follow-ups mehnat wale
Training aur onboarding mein sabse bada issue yeh tha ki initial setup toh thoda smooth raha par uske baad jo ongoing maintenance aur updates the, unko samajhne mein kaafi dikkat hui. Maine yeh expect kiya tha ki har baar updates aayenge easily manage ho jayenge, par reality mein baar baar manual check karna padta tha ki kya changes aaye hain, aur kaise apply karne hain. Ek hi baar training mein jitna sikhaya tha utna kaafi nahi tha, roz thoda thoda seekhna padta tha. Dialer aur database features theek chal rahe the lekin regular onboarding session thode aur detailed hone chahiye the.