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WFHI review

Setup zyada easy nahi laga, ongoing maintenance bhi zyada hai

2 out of 52 of 5Verified purchaseTraining and onboarding

Setup zyada easy nahi laga, ongoing maintenance bhi zyada hai

Training ki baat karun toh mujhe laga ki jo pehla setup tha wo boring aur thoda tedious tha. Mostly initial configuration ek baar karna padta hai, jo theek hai, lekin baar-baar jo updates aate hain ya kabhi kabhi jo features add hote hain, unke liye mujhe baar-baar manual intervention karna padta tha. Isse mujhe lagta hai ki ongoing maintenance zyada ho raha hai, jo mera kaam streamline karne ke bajaye kaafi complicated bana deta hai. Trainers ka jo style tha wo thoda zyada theoretical tha aur real use cases mein utni madad nahi karta tha jitni main expect kar raha tha. Software ka interface accha hai, par onboarding ke baad practice aur testing sessions kam the, jo mera confidence thoda dabata tha software ke effective use mein. Kuch baar dialer aur database sync mein issues aye, jinhone mujhe support team se contact karna pada jo time-to-time sahi direction de paate the par ye reliance mujhe pasand nahi aayi. Overall main ye kahunga ki setup aur ongoing kaafi effort mangta hai aur main thoda aur simple aur automated solution expect kar raha tha jo main easily manage kar saka.

Ankit RaghavanLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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