Setup went as expected mostly
I expected most of the setup to be a one-off process, and it mostly was. The initial onboarding flow was straightforward, letting me configure my database and dialer in one go. However, a few settings kept requiring adjustments as I started actual calling, which was a bit surprising. The telephonic support was very helpful in resolving those hiccups quickly. I appreciate that the software updates happened automatically without interrupting my workflow, which saved me time. Overall, the communication about what needed constant tweaks could have been clearer before I started. Still, the majority of the setup did feel like a single event, not an ongoing hassle. That made integration into my remote workflow smoother than I feared. If they had been upfront about those sporadic changes during early use, I'd have rated this a full five.