Setup was way more hassle than I thought it would be
Frankly, the whole training and onboarding process was a lot harder than I anticipated. I assumed signing up and getting started with the dialer and database features would be pretty straightforward based on the descriptions, but honestly, it felt like a big effort at every step. The software had some confusing labels during initial setup and required repeated calls to support to just get basic functions running properly. The training material didn’t live up to what I expected either — it was thin in detail and left me guessing about how to use some important workflows. Despite the automatic updates, I didn’t find the interface becoming easier over time. Overall, it took too much time and effort compared to what I thought I’d have to do, and that was quite disappointing. I’m not saying it’s impossible, but it felt way tougher than I was prepared for.