Setup was tricky at first but later worked as needed
When I first started using the WFHI software, the setup felt more complex than I expected. Some parts of the software required a lot of initial configuration, particularly the dialer and the database setup, which took time to get right. Once these one-off tasks were completed, I found daily operations ran much more smoothly. The automatic updates did occasionally introduce minor changes that I'd have to adjust to, but overall the system did what I needed it to do. The training materials helped me understand ongoing usage, though I wished the onboarding process was a bit more intuitive. Telephonic support was helpful but sometimes slow to respond, which made the setup phase a little more frustrating. After a few weeks, everything clicked and the tools supported my workflow well, balancing the more cumbersome setup with satisfactory ongoing use.