Setup was surprisingly smooth compared to what I expected
When I first started the onboarding and training, I thought there would be ongoing complexities and confusing phases that needed constant follow-up. Honestly, the one-off setup tasks, like installing the software and linking the dialer, took a bit of time initially, but once those were done, the ongoing process felt logical and manageable. I particularly liked how the training was laid out—mostly upfront explanations and demos rather than having to repeatedly refer back, which saved me time and frustration. The mix of videos and interactive tools made the experience feel a bit casual but thorough, and I kept coming back to the setup checklist to confirm I hadn't missed anything major. It wasn’t perfect, but the parts that I expected to struggle with the most, like database integration, actually went more smoothly than anticipated. So, overall, I got more straightforward setup than I was bracing myself for.