Setup was smooth, ongoing adjustments a bit of a task
I found the initial setup process on the software to be quite efficient and straightforward. Configuring the calling tools and dialer took some focus initially, but once done, they functioned reliably. The one-off tasks such as signing up and getting the database set up went well and didn’t require repeated attention. However, the automatic updates introduced changes somewhat regularly, and integrating those updates into my daily workflow demanded ongoing effort. I’m thankful that telephonic support was there whenever I needed help navigating those changes. The invoicing and payment process was clear and hassle-free, allowing me to manage my plans without confusion. While the core software did what it was supposed to, the balance between one-off configuration and ongoing adjustments meant that using the system required continual management rather than being set-it-and-forget-it. Overall, the process was successful but could improve if fewer updates necessitated manual tweaks.