Setup was slow and support took too long, disappointing overall
I will say the initial support was polite enough when I contacted them, and the resources available for self-learning were decent. However, the actual time it took to get everything set up and fully operational was frustratingly long. The telephonic support did help clarify some steps, but multiple follow-ups were necessary, and sometimes I had to wait longer than I expected to speak to someone. The payment process was straightforward, though I would’ve liked more details about invoicing upfront. While the software works okay once running, the overall pace of getting started did not meet my expectations. Honestly, I had hoped the onboarding and technical support would be much quicker so I could begin using the calling tools and database feature without delay. My verdict is that the sluggish start has left me disappointed, even if things improved after some time. This experience doesn’t feel ideal for someone needing prompt setup.