Setup was reasonably quick but support could improve
Signing up and getting started with WFHI’s software took a bit longer than I initially expected. The initial registration and payment process were straightforward enough, but the onboarding steps seemed to drag on. Some features, like the database integration, worked well and I could start using them shortly after. Meanwhile, I found the telephonic support for initial questions to be uneven—sometimes helpful and other times less so, which made it a bit frustrating. I didn’t feel overly rushed or delayed though, so overall I think the experience balanced out. While the speed of actual usage readiness was decent, the experience might have been smoother with clearer communication right from the start. On the positive side, automatic software updates ran quietly in the background which was convenient, so I didn’t have to worry about technical upkeep after the initial setup.