Setup was quick but ongoing data management felt tedious
You did well with the initial setup of the software and training materials; everything was clear and got me running smoothly at first. However, while one-off steps like signing up, activating the dialer, and importing the database were straightforward, the ongoing management of that database turned out to be more effort than I expected. Maintaining updated records and resolving data discrepancies became a recurring task requiring more time than anticipated. The automatic updates helped by improving stability but couldn’t simplify the day-to-day entries and calls integration. So, the initial part was okay, but you might want to look at easing continuous workload on database maintenance to reduce the hassle for users like me.