setup was pretty smooth only hiccup was call dialer features
So I started with setting up the WFHI software and most things went smoothly without much hassle like the database sync was pretty quick and the auto updates never bothered me much. Signing up and handling invoices was all quite straightforward — the invoicing part definitely did not take extra time or stress. But honestly, the one thing that gave me a little trouble early on was the dialing feature in the calling tools. Sometimes it lagged slightly or failed to connect on the first try, which was annoying though not a dealbreaker. Support was friendly but I found it more useful when I figured things out myself after watching the training videos. Overall, I’d say the setup is mostly one-off work, especially once you get past the dialer quirks. It helped that they keep the software updated automatically, so ongoing maintenance is minimal. I can see myself using this setup for a long time since everything else flows well and the minor dialer issue is something I can live with.