Setup was partly smooth, partly tricky

Setup was partly smooth, partly tricky

I found the setup very mixed initially. While much of the onboarding, like configuring the calling tools, was straightforward, some ongoing adjustments still needed frequent telephonic support. The sign-up and invoicing process was clear, but when it came to syncing the database with our remote workflows, some unexpected errors slowed me down. The staff was patient during calls, and automatic updates seemed to help, though not uniformly. I appreciate the effort put into support but felt the balance between one-off setup and ongoing maintenance could be better explained. Overall, the software shows promise but requires some patience to tune everything to work well consistently.