Setup was partly simple but ongoing work took more time

Setup was partly simple but ongoing work took more time

Before purchasing, I thought the initial setup would be a one-time effort and then the software would mostly run itself. While onboarding was fairly straightforward with clear instructions, I found that maintaining my database and updating client information was more of a continuous task than I expected. The initial training covered the basics well, but real productivity depended on consistently managing the dialing schedules and calls. So, the workload wasn’t just upfront; I needed to spend ongoing time inputting data and customizing parts of the workflow. I wasn’t sure if I’d want to keep investing so much daily effort, but the software's features did add enough value to make it worth continuing for me at this point.