The support I received was mostly helpful, especially in the initial setup phases. They guided me th

The support I received was mostly helpful, especially in the initial setup phases. They guided me th

The support I received was mostly helpful, especially in the initial setup phases. They guided me through the software installation and training, which was mostly a one-time effort. However, I noticed that resolving some issues required ongoing communication, especially with using the dialer and managing the database. The telephonic support was reachable but sometimes I had to wait to get connected. Payment and invoicing worked fine, with clear instructions during signup. Overall, I think the balance between one-off setup and ongoing support is reasonable, though initial waiting moments meant I was never entirely free of follow-ups right away. It’s a practical system, but expect some repeat calls before everything smooths out.