Setup was one-off but ongoing hassle remained
I decided to try this software to manage my remote workflows and initially found the setup process quite one-off. The onboarding steps were clear enough and once I completed them, I didn't have to repeat the same steps again, which was good. However, what I found disappointing was the ongoing effort required to keep the database updated for my contact lists. It felt like I was constantly having to add or modify details manually, which added an unwanted layer of work every week. The automatic updates occasionally changed interface elements, which caused some confusion at times rather than improvement. The calling tools were usable but sometimes glitches with the dialer disrupted the flow during peak usage days. On the positive side, the telephonic support was accessible when I needed them, though not always instantly. Payment and invoicing were straightforward and the sign-up process was smooth without unnecessary complications. In all, while the initial setup was a single step that went fine, the ongoing maintenance and workflow interruptions from software quirks brought my overall experience down. It might work better for users who prefer a more static database and can tolerate occasional interface tweaks, but it was not ideal for my needs.