Setup was okay, but ongoing issues bother me
When I first signed up, the initial setup process was mostly straightforward, though it felt like a lot of it was one-time work rather than creating a seamless ongoing setup. The database feature was decent and integrated well with what I was trying to do. However, after starting to use the calling tools and dialer daily, the interface seemed a bit clunky and gave me some trouble. Automatic updates occasionally caused small disruptions that I found frustrating, especially since they didn't always explain changes clearly. The telephonic support was helpful once I reached out, but needing to do so repeatedly for workflow-related questions became a hassle. I appreciate the billing and invoicing system was relatively smooth without major delays. Overall, while there was one good part—the initial onboarding flow felt quite user-friendly—I remain cautious about the long-term usability. It’s okay but definitely has room for significant improvement, particularly for ongoing use and stability.