Setup was mostly straightforward, ongoing support thoda slow tha
Jab maine software pehle baar setup karne ki koshish ki, toh onboarding process straightforward laga aur basic training se kaafi help mili thi. Database ko customize karna aur call dialer setup karna easy tha aur initial instructions clear the. Lekin mujhe laga ki jo telephonic support mila uska charm thoda limited tha jab baat aayi ongoing assistance ki. Pehle ek din ya do din tak help mil jati thi par phir delays aane lage jab mujhe additional queries karni thi. Kuch automated updates ache the, lekin unki wajah se kabhi kabhi feature changes ke liye mujhe dobara local system check karna padta tha, jo thoda tedious tha. Technical troubleshooting aur feedback dena me normal support acha tha, par priority assistance lagta hai ki zyada prompt hona chahiye. Overall expectation thi ki setup ke baad bhi support smoothly chalta rahe without much wait, par reality thodi mixed rahi. Phir bhi training ke dauran jitni information aur tools diye gaye wo kaafi madadgar the for getting started with a remote workflow setup.