Setup was mostly simple, but room for improvement
Overall, my experience with WFHI's support and communication has been mostly positive. The initial setup was straightforward, and I appreciated the clear instructions provided. However, there were a few ongoing aspects where I felt the process could be more streamlined. While I did get the necessary assistance when I reached out for help, I sometimes found it a bit slow to resolve certain setup queries. It wasn’t terrible, but I expected a bit more promptness in response. That said, the available resources for troubleshooting were quite useful, and I often could find solutions without needing to contact support. It’s good to know that there is reliable help when needed, but I feel like having more real-time support could be beneficial, especially for newcomers. All in all, I’d say there’s a solid foundation here, but they could enhance the ongoing communication for an even better experience. I look forward to seeing how they improve in the future, as I do think they are on the right track.