Setup was mostly one-time, thoda ongoing adjustments missing
Main overall satisified hoon ki jo setup process tha woh zyada technical difficulties ke bina ho gaya, aur ek baar jo database aur dialer tools configure ho gaye, toh unka use fairly smooth tha. Lekin mujhe lagta hai ki kuch ongoing adjustments ke liye zyada help ya training material available hona chahiye tha. Main expect karti thi ki onboarding ke baad bhi, jab workflow mein changes aate hain, toh waise scenarios handle karne mein direct guidance mile, par aisa nahi tha. Sale ke dauran sab clear tha, lekin continuous support thoda limited laga, especially jab nai features aate hain ya jo already configured workflows mein improvement karna hota hai. Ye choti si kami hai jo agar cover ho jaye toh bahut madad milegi users ko zyada effectively chalane mein apna remote workflow. Payment aur invoicing process clear aur manageable tha, aur sign-up smooth tha, toh us taraf koi complain nahi.