Setup was mostly one-time, ongoing support thoda miss kiya
Mera experience WFHI ke support aur communication ka kafi accha raha, especially setup ke time jab mainly ek baar hi sab cheezen clear karwa di thi. Unka onboarding process straightforward tha aur dialer, database integration sab ek sath organize ho gaya. Training thodi limited thi, bas initial phase mein kaafi saare queries clear ho gaye the. Lekin mujhe lagta hai ki jo ongoing assistance chahiye hoti jaise ki regular follow-ups ya naye features ke updates mein assistance, wo thodi kam mili. Kabhi kabhi mujhe lagta ki more telephonic support available hota toh zyada feedback aur personalised guidance milti. Although jo help mila wo timely aur helpful tha, mujhe laga ek baar session ke baad aur proactive communication nahi hui. Payment process and invoicing mein koi dikkat nahi aayi, wo simple aur transparent tha. Overall main kahunga ki setup ke liye enough support available hai, but ongoing communication mein thoda aur improvement chahiye. Small reservation yehi hai ki long term engagement mein thoda lack tha, par phir bhi main confident hoon ki agar zarurat pade toh aapko assistance milega.