Setup was mostly one-time, not recurring
When I first signed up, I thought the initial setup would be pretty involved, but it turned out most of the work was just a one-off thing. The onboarding flow guided me well through the software installation and initial database configuration, which I found straightforward. After that, the updates and ongoing maintenance felt smooth and automatic, so I didn’t have to manually intervene much. The dialer tools worked reliably across my working hours without glitches, which was a relief because I expected more hands-on fixes needed regularly. The invoicing and payment steps were quick, so no hassle there either. Support was helpful when I made a few calls to clarify some features, and the priority assistance was timely, though I didn't find myself needing it often. Overall, the initial setup was the main focus time-wise, and from then onwards, the software pretty much ran by itself. It’s a side of remote workflow software I didn’t fully anticipate but appreciated in practice.