Setup was mostly one-time, missed a few details
The onboarding and training helped me understand that most of the setup was a one-off task; things like linking the dialer and configuring database access were things I did once and then rarely revisited. The training was clear and broken down into manageable sections that I could follow easily. However, I wish there had been more guidance on ongoing management tasks that might come up later, like optimizing workflows or managing updates. The signing up and payment process was smooth, which made the start less stressful. Telephonic support was available when needed but I rarely had to call after the initial setup. Overall, I’m happy with the product, though a bit more on continuous training would help make the long-term use easier to handle. Having these additional tips would round off the onboarding experience well and make the software feel complete from day one.