Setup was mostly one-time; I'd use their training again
I found the training and onboarding with WFHI to be quite helpful overall. The initial setup demanded some focused attention, especially integrating the dialer with my existing systems, which felt a bit like a one-off project. The onboarding materials were detailed enough to guide me through this phase with limited frustration. Once everything was configured, the ongoing use of the software became fairly smooth — daily workflows involving the calling tools and database feature didn’t require much adjustment after that. The training covered the major features well, but I wished it touched a bit more on how automatic updates could affect my configuration long-term; this information felt slightly missing and forced me to learn by experience. Regarding support, telephonic assistance was responsive and clear, which made me feel confident in resolving emergent concerns. The payment process was also transparent and smooth from start to finish. Overall, despite a minor gap regarding update-related guidance, I’d say the training met my expectations sufficiently, and I would engage with it again if needed.