Setup was mostly one-time but support stood out

Setup was mostly one-time but support stood out

Using the WFHI system, I noticed the initial setup including database import and dialer configuration was mostly a one-off effort. Training helped clear up the steps to get started, and once past that phase, daily management seemed easier. What stood out was the support during onboarding, which was helpful and reachable when needed, though I did find follow-up a little uneven at times. The ongoing updates didn’t require much extra work on my part, which I appreciated, but my one reservation is that some aspects of the communication felt less proactive after the system was active. Still, on the whole it was balanced and manageable.