Setup was mostly one-time, but ongoing support kaafi important tha
Maine WFHI ke setup mein jo sabse badi cheez notice ki woh ye thi ki initial configuration, jaise ki database setup aur dialer integration, ek baar kar lene ke baad zyada baar karna nahi padta. Ye ek tarah se achha tha kyunki initial training aur onboarding mein time invest karna padata hai par baad mein kaafi smooth chal raha tha sab. Lekin, jab main baat karta hoon support ki to mujhe lagta hai ki kuch cheezein thodi better ho sakti thi. Kabhi kabhi new updates ke baad mujhe phone karke support se baat karni padti thi kyunki automatic updates ne workflow mein thodi rukawat daali thi. Ye ongoing assistance zaruri lagti thi toh mere liye thoda challenging bhi tha ki kab aur kaise support milega. Overall, setup phase zyada tha par continue help bhi chahiye thi, jo main expect nahi kar raha tha initially. Shayad unko onboarding mein ye cheez thodi clearer kar deni chahiye ki ongoing support kaise milega, toh log achhi tarah plan kar sakte hain apna kaam.