Skip to main content

WFHI review

Setup was mostly one-time, but ongoing support ka feel bhi mila

4 out of 54 of 5Verified purchaseSupport and communication

Setup was mostly one-time, but ongoing support ka feel bhi mila

Soch rahi thi ke setup process ekdum straight forward hoga, jise main ek baar complete kar ke phir se bina kisi help ke use karti rahungi. Lekin reality thodi different rahi. Software aur dialer ki initial setup thoda time leti hai, especially jab database ko apni specific needs ke hisaab se configure karna hota hai. Yeh phase kaafi one-off laga, kyunki itne bade configuration ke baad mujhe lagta hai ki main zyada baar help nahi loongi is setting mein. Par jab se maine daily workflows start kiye hain, toh kabhi kabhi chhote issues aate hain jaise call logs update na hona ya automatic updates ka delay hona, jisme support team ki madad zaroori hoti hai. Telephonic support se baat karne par laga ki log genuine interest lete hain, par reminder bhi karwati thi ki main proactive raho agar kuch issue aaye. So, overall, main definitely fir se yeh process karungi, bas prepared rahungi ki kabhi kabhi ongoing support ki zaroorat padegi, jo ki ek realistic expectation hai.

Anjali KhannaHaryana, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy