Setup was mostly one-off, with a small ongoing aspect
My experience with the setup wasn’t exactly strong, but there was one part that stood out to me. Most of the initial setup was definitely a one-off process, especially the sign-up, invoicing, and first rounds of training, which I got done fairly quickly. The software’s database feature required some configuration early on, but once set, it didn’t need much ongoing adjustment, which was a relief. However, what was a bit more ongoing was the usage of calling tools and managing updates. I found that while automatic updates were seamless, the learning curve with the dialer and telephonic tools was persistent enough that it required continuous attention to keep things running efficiently. Support was there when I asked, but I don’t feel it was a strong driver in my ongoing setup experience. Overall, the mostly one-off setup process was manageable; just that one part about daily tool usage kept a slight ongoing presence in my mind as I continued.