4 out of 54 of 5Verified customerSupport and communication
Setup was mostly one-off, support again not always quick
The initial setup through support was quite hands-on, and I appreciated that the guidance was mostly a one-time thing rather than ongoing hassle. Once I got the hang of using the dialer and managing the database, I rarely needed help. That said, when issues did pop up later, sometimes the responses weren’t as prompt as I’d hoped, making me think twice about relying on telephonic support again. Despite that, I believe the upfront investment in learning and configuring everything was worth it. If I had to start over, I would probably still choose WFHI because the core software works well once set up, even if the support at times feels stretched thin. Overall, a positive experience with a little room to improve on communication speed.