setup was mostly one-off, ongoing updates were minimal

setup was mostly one-off, ongoing updates were minimal

From what I experienced, the initial software sign-up and account setup took up most of the time. Setting up the database and configuring the dialer required one-off planning and effort, but after that, day-to-day use was fairly straightforward. The automatic updates happened quietly and didn’t seem to require any extra work on my part, which was convenient. Invoicing and payments were smooth processes, but I didn’t have to engage with those repeatedly after the initial setup. Telephone support was available but I didn’t need to rely on it much. Overall, I’d say the majority of the workload was frontloaded, so once I was set up, ongoing usage felt low maintenance and didn’t disrupt regular work flow.