Setup was mostly one-off; I'd definitely do it again
I have to say, going through the WFHI training and onboarding was a mostly one-off effort, which made it quite manageable. There were a few initial sessions that felt a bit drawn out because of the detailed walkthroughs of their software and dialer features. However, once I'd gotten through those, the ongoing demands were minimal. The training made clear distinctions between the setup phase and the regular use, which helped set expectations. Telephonic support during onboarding was readily accessible, addressing concerns quickly without lingering confusion. The invoicing and payment procedures were handled transparently without hiccups. My only minor gripe is that some parts of the database management training could have been condensed a bit. Overall, the balance between one-time setup and subsequent maintenance felt well thought out. Given this experience, I would not hesitate to repeat the process with WFHI, especially since the ongoing usage is pretty seamless once everything's in place.