Setup was mostly one-off, good fit if you're hands-on
Hey there! So, I wanted to share my take on the WFHI support and how the setup felt over time. Honestly, the initial setup was quite straightforward and mostly a one-off thing. Once I got my dialer and database connected and set up during onboarding, I didn't need constant hand-holding. The automatic updates are pretty handy—they keep things fresh without interrupting my work, which is great because who wants downtime? Telephonic support was really friendly and easygoing, so if I ever had a question, it was nice to have that backup without any hassle. I think this software really suits people who like to get things set up themselves and then run with it, rather than folks who want constant check-ins or ongoing assistance. If you're someone who enjoys sorting stuff on your own and just wants a solid system that stays updated, this will work well for you. But if you prefer more ongoing support or frequent training, then maybe this might not be the best match. Overall, for me, the balance was spot on, and I’ll be sticking with it for now!