Setup was mostly one-off but ongoing updates stood out
I found the pre-purchase process with WFHI to be quite balanced. Most of the setup, including training and onboarding, felt like a one-off investment, which was helpful to get everything started on the right foot. What really stood out was how the software handled ongoing automatic updates—this removed a lot of the usual headache in maintaining tools like calling and database features, which can otherwise become cumbersome. The support team was approachable for any questions, making the initial setup less daunting. Though the package didn’t involve continuing work or assignments, the clarity around what was one-time versus ongoing was appreciated. Overall, the focus on keeping the software current without manual intervention was the part that impressed me the most in their service delivery.