Setup was mostly one-off but I might do it again
My experience with sales and pre-purchase was quietly positive. The sign-up process and initial invoicing were straightforward enough, with mostly one-time setup tasks and just occasional ongoing steps to keep everything current. I didn’t feel overwhelmed by continuous demands; the training modules were paced well, and the software updates happened seamlessly, so I rarely had to intervene. While there was some repetition in the help calls, I mostly found the telephonic support reliable when needed. Looking back, it wasn’t a huge ongoing burden and felt manageable alongside everything else I had going on. I can’t say I’m excited to jump back into it immediately, but if I were to, I think I’d follow the same process again without much hesitation. The system does strike a reasonable balance between initial setup and continued use, which is helpful. Overall, I’d say it’s worth considering if you want something that’s mostly upfront effort and then smoother running.