Setup was mostly as expected, with a minor hiccup
I was prepared for the onboarding to be a one-off setup mostly, but I noticed there were some ongoing tasks I hadn't initially anticipated. The initial installation and configuration were straightforward and supported well, but maintaining the database connections required more frequent attention than I expected. Telephonic support explained things clearly, which helped me understand why certain updates and checks had to be repeated regularly. Overall, what I was told matched most of my experience, but I wish the ongoing maintenance was mentioned a bit more during training. Still, the regular automatic updates reduced some of the workload, which balanced out the extra effort required. I think the system works well if you stay consistent with check-ins and support interactions, but you do need to be ready for a bit more than just a one-time setup.