Setup was mostly a hassle

Setup was mostly a hassle

When I signed up, I hoped the setup would be straightforward, but most of it felt like a one-time effort that didn’t fully stick. The initial onboarding process was itself quite confusing, with instructions that seemed clear but the actual execution was anything but. I did appreciate that once I managed to get the calling tools aligned, the dialer worked fairly consistently, which helped me guess that some parts could be okay. However, the biggest issue was the ongoing configuration; certain features required constant tweaking to keep them functional, which is far from ideal in a remote workflow situation. My calls with support were hit or miss—sometimes they were quick to respond with somewhat helpful advice, but other times I felt left hanging until I followed up repeatedly. The invoicing and payment options were about what I expected, simple enough but not very flexible. Overall, I can’t say the experience was terrible, but my small reservation is that the system demands much more continuous attention than I expected, which can drain resources and patience over time.