Setup was more involved than expected but manageable
I anticipated a fairly straightforward setup but found that the initial configuration required several one-off tasks like importing the database and configuring the calling lists. The training helped me through these steps and clarified how to set up the dialer, which was reassuring. After the initial phase, the day-to-day use of the software became routine, with much less effort needed compared to the beginning. Updating information and managing contacts turned into ongoing activities but nothing too demanding. The onboarding process was comprehensive, so while setup took some work, the ongoing use was easier than I initially feared.